Managed delivery

Offer delivery without a driver fleet.

Name: inyad Managed Delivery
Brand: inyad

You take an order on your website or phone line, now who delivers it? Managed delivery dispatches an on-demand courier for the last mile so you can offer delivery without building or running your own driver fleet. You pay per delivery, not per driver.

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350 000 monthly active businesses $16B+ recorded every year 40+ countries

Why it matters

Deliver from your own channels, on demand

Marketplace delivery is covered. Now cover your direct orders too, without the fleet overhead.

Offer delivery without hiring a single driver

Hiring, insuring and idling your own drivers is a fixed weekly cost set against volumes that are anything but fixed.

Same-day delivery, dispatched on demand

A customer who wants it delivered today buys from whoever can manage it, and most of them never come back to ask again.

Keep the customer, keep the margin

Every marketplace order costs you commission and hides the customer. Your own channel keeps both the margin and the name.

How managed delivery works

From order placed to doorstep, managed delivery closes the gap

Couriers are sourced per order with no fleet to run, tracked in real time, and no marketplace takes a cut of the sale.

Your order, your courier

Dispatch a courier the moment an order comes in

When a customer orders directly through your website, app, or phone, inyad can arrange an on-demand courier to pick up and deliver, so you're not limited to marketplace platforms for delivery. The courier is dispatched in real time, closing the gap between "order placed" and "delivered."

Trigger courier dispatch directly from your inyad POS, without switching to another tool
Couriers are sourced on demand, no retainer, no fixed fleet, no HR overhead
Works for any direct channel: own website, QR code ordering, phone orders logged in the POS

Track every drop

Follow the delivery from dispatch to doorstep

Real-time visibility into courier status means your team always knows where an order is and can give customers accurate ETAs. No more fielding "where's my order?" calls without an answer, the status updates as the delivery progresses and every dispatch is logged against the order.

See courier location and status updating in real time after dispatch
Know exactly when pickup happens and when the delivery is expected
Customers get accurate ETAs, no more "it's on its way" guesswork

Delivery your way

Offer delivery from your website without marketplace fees

Managing delivery from your own channels means keeping more margin, no platform commission on those orders, while still benefiting from professional courier fulfilment. You control the customer relationship and the brand experience, and every direct delivery shows up in your inyad reports.

Own the customer relationship, no marketplace taking a cut on your direct orders
Define the delivery zones and fees that work for your business model
Delivery revenue from your own channels shows up in your inyad reports alongside everything else

Everything included

Every direct order gets a courier.

Couriers are requested on demand from your dashboard and paid per delivery, so there is no fleet to hire or manage.

Courier dispatch request a courier the moment an order arrives

Dispatch from POS trigger delivery from your existing dashboard

Real-time tracking follow the courier from pickup to drop-off

Same-day fulfilment couriers dispatched in real time, not pre-scheduled

Pay per delivery no fleet overhead, costs scale with orders

Own-channel delivery fulfil orders from your website, QR code, or phone

Delivery record every dispatch logged against the order

Channel reporting see direct-channel delivery in unified reports

Delivery zones define the areas and fees that work for you

No driver management no hiring, scheduling, or HR for drivers

ETA visibility accurate delivery times for your team and customers

Alongside marketplaces complements delivery apps, not a replacement

Built for your business

Managed delivery for restaurants, stores, and beyond

Whatever you sell, the pattern is the same: orders from your own channel, dispatched to a courier you never had to hire.

Hospitality & food

Deliver orders from your own website without marketplace fees or commission cuts.

Retail

Offer same-day local delivery without building or running your own fleet.

Grocery & convenience

Fast local delivery from your own ordering channel, dispatched in real time.

Chocolate & confectionery

Same-day dispatch for time-sensitive orders, no fleet overhead required.

Goes well with

Managed delivery works better with the rest of inyad

Build the channel, take the order, dispatch the courier, one platform. A phone order paid by payment link is reconciled to the sale.

Online store

Build the ordering channel that takes the orders you then deliver.

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Delivery apps

Complement the marketplaces with delivery through your own channels.

Learn more

Restaurant POS

The system you dispatch couriers from, right at the counter.

Learn more

Payment links

Take payment for phone and WhatsApp orders before dispatching.

Learn more

From our customers

Real businesses, real deliveries from their own channels

We can finally offer delivery from our restaurant's own website without hiring a single driver. Managed delivery through inyad was the piece we were missing.

Fatima R. Restaurant owner, Casablanca

Paying per delivery instead of hiring drivers changed the margin calculation completely. We now offer same-day delivery without the overhead we feared.

Youssef K. Online store owner, Rabat

FAQ

Common managed delivery questions

What is managed delivery, and how does it differ from a standard third-party delivery app integration?

Delivery integration simply routes incoming orders from third-party apps into your POS register queue. Managed delivery gives your business direct access to an on-demand, integrated network of professional local courier services straight from your dashboard workspace. It is built for businesses that sell through their own no-code eCommerce storefronts or social commerce links and want to dispatch local delivery couriers instantly without maintaining an expensive in-house vehicle fleet.

How quickly can a courier be dispatched to my location, and do my customers receive tracking?

The dispatch pipeline is fully automated to minimize your order fulfillment timelines. The exact second you accept and package an online purchase on your screen, the system triggers a request to the nearest active courier network partner. A rider is routed to your storefront in minutes, and the platform automatically dispatches a secure web tracking link straight to your customer's phone via SMS or WhatsApp, allowing them to monitor their package in real time.

Who pays for the courier fulfillment service, and how are managed delivery costs handled?

We believe in absolute pricing transparency to protect your delivery margins from hidden operational overhead. There are zero ongoing monthly fleet subscription fees or long-term courier contracts. You can choose to absorb the competitive per-delivery transit fee directly into your operating margins, or configure your online storefront checkout window to automatically pass the delivery charge onto the customer's final digital bill.

Can I view my managed delivery performance logs alongside my central business account statements?

Yes, every managed delivery fee and fulfillment transaction is logged automatically inside your centralized financial reports dashboard. The platform maps your outgoing delivery expenditures straight against your incoming online sales records, giving your operations team absolute clarity to audit courier costs, track delivery transit durations, and monitor net profit metrics inside one single pane.

Deliver from your own channels, without running a fleet

Dispatch an on-demand courier for every order from your website, your phone, your QR code, starting today.

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