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Self-ordering kiosk

Self-ordering kiosk software that cuts the queue at the counter

Queues walk out the door at exactly the hour you make your money. inyad's self-service kiosks let customers order on the touchscreen themselves and pay by card at the kiosk or at the counter. Built for fast food, fast-casual, coffee chains, and food courts.

350 000 monthly active businesses $16B+ recorded every year 40+ countries
Screenshot: Self-ordering kiosk
Why it matters

The kiosk sells more and gets the order right.

A queue at the counter costs you sales. A kiosk turns every customer into their own cashier, on affordable Android hardware.

The rush is served in parallel

One cashier serves one customer at a time, and at noon that arithmetic is the difference between a full room and a lost one.

Customers type their own "no onion"

An order misheard across a noisy counter is remade at your cost, and the customer remembers the mistake, not the fix.

Card at the kiosk, cash at the counter

A kiosk that only takes cards turns away every cash customer. Here they order on screen and choose how they pay.

How it works

Self-ordering kiosk software built for speed

The menu comes live from your catalogue, customers order at their own pace, and tickets reach the kitchen without re-keying.

Instant menu

Customers browse, customise, and order themselves

A long queue is customers deciding to eat somewhere else. On the kiosk your full menu is on screen, pulled live from the same catalogue you manage in inyad, and customers tap through categories, customise items (extra sauce, no onion, upsize), and get an order number.

  • Full menu with photos, categories, and item-level customisation
  • Menu updates from your inyad catalogue in real time, one edit, every screen
  • Multilingual support so customers can browse in the language they prefer
Screenshot: Instant menu
Pay your way

Card at the kiosk, or settle at the counter

Not every customer pays by card, and a kiosk that insists loses the sale. At checkout the customer chooses: pay on the spot with the kiosk's integrated card reader, or take an order number and settle in cash at the counter. Either way the order is already in the kitchen queue.

  • Integrated card payment on inyad Kiosk and Kiosk Mini
  • Pay-at-counter option for cash customers, settled at the till like any sale
  • Kiosk and counter payments land in the same day's numbers, reconciled once
Screenshot: Pay your way
Order routing

Orders go straight to the kitchen, no re-keying

A ticket lost between the screen and the pass is a refund and an unhappy customer. A confirmed kiosk order fires to your kitchen display or printer with no manual entry, and because the kiosk and the till run on one system, card payments at the kiosk and cash taken at the counter reconcile to the same order history.

  • Kiosk orders route to the kitchen display or printer instantly
  • In-store, kiosk, and online orders all land in one kitchen queue
  • Paid at the kiosk by card or QR, or settled at the counter in cash
Screenshot: Order routing
Everything included

The kiosk arrives ready to take orders.

Menu, modifiers, payment and the kitchen ticket are already wired together on every screen you switch on.

Full menu display categories, photos, and descriptions
Item customisation modifiers, extras, and removals on screen
Kiosk payments card at the kiosk, or settle at the counter
Order receipts printed or digital order numbers, your choice
Kitchen routing sent straight to the KDS or printer
Live menu sync update once and every kiosk follows
Multi-kiosk support run as many screens as you need
Multilingual UI serve customers in their language
Kiosk analytics top items, busiest periods, ticket size
Dedicated kiosk hardware inyad Kiosk and Kiosk Mini, with integrated card payment
From the pass

Counters that cleared their queues with inyad

We added two kiosks during lunch hour and the queue basically disappeared. Average ticket went up noticeably in the first week.
AM
Ahmed M. QSR owner, Casablanca
Customers love customising their orders without having to spell everything out to a cashier. Errors dropped to almost zero.
SC
Salma C. Fast-casual manager, Marrakech
FAQ

Self-ordering kiosk questions answered

How does the self-ordering kiosk software synchronize with my central kitchen and main POS register?
The kiosk software functions as a natively integrated extension of your core point of sale infrastructure rather than a disconnected standalone application. The exact moment a customer completes a selection on the self-serve screen, the order parameters format automatically and route straight to your kitchen production displays or counter receipt printers. Simultaneously, the transaction logs as an open or settled ticket inside your master register dashboard, updating stock levels instantly.
What hardware equipment does the self-ordering kiosk software run on, and can it handle menu modifiers?
The kiosk software is engineered to run smoothly on standard, cost-effective consumer tablet hardware or specialized touchscreen terminal enclosures, removing the need for expensive proprietary hardware. The user interface features a highly visual grid layout built to process complex modifications, allowing customers to tap through product extras, remove ingredients, or build custom combo bundles independently, which accelerates counter velocity.
Can customers complete their self-serve kiosk transactions using cash, or are they card-only?
The platform supports flexible checkout tracks to accommodate all consumer payment preferences in the local market. You can configure your self-serve kiosk terminals to operate entirely cashless by pairing them with integrated contactless card readers or on-screen QR codes for mobile wallets. Alternatively, you can allow customers to select a pay-at-counter option, which prints a secure order ticket they take to your main cashier to settle via cash.
Does the self-ordering kiosk station keep functioning smoothly if our store internet connection drops?
Our local-first menu architecture ensures your self-serve checkout stations keep running smoothly during local internet drops. Customers can continue to browse your visual catalogs, customize their food orders or retail selections, and print physical order collection slips without network access. Remote digital card processing pauses temporarily and your complete transactional history synchronizes with your cloud dashboard the moment the internet connection returns.

Cut the queue. Grow the ticket.

Give customers a faster way to order and give your team more time to cook, not process payments.

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