Loyalty program software that brings customers back
Most first-time buyers never come back, and winning a new customer costs far more than keeping one you have. inyad's built-in loyalty program gives every customer a reason to return: a point system on every purchase, with rewards redeemed automatically at the same checkout.
Repeat customers spend more and cost less to keep
Quiet weekday hours are revenue you already paid to win. A loyalty program turns the customers you have into reliable income.
Regulars who come back sooner and more often
A customer with no reason to return is one you pay to win all over again. A regular costs you nothing to keep coming.
A bigger basket on every single visit
Most baskets stop one item short. A reward within reach is the cheapest way to add that item without cutting price.
Customers competitors can't poach
The shop next door is one street away. A balance your customer would forfeit is the only switching cost you really own.
One loyalty program across every channel you sell on
You set the earning rules once, points post in real time, and any counter or checkout can redeem the same balance.
Customers earn on every transaction, everywhere
Paper stamp cards get lost, and programs your staff track by hand fall apart on a busy day. Points accrue automatically whenever a customer buys, at your POS counter, through your online store, or via a payment link in a WhatsApp chat, and because inyad is offline-first, checkout never stops.
- Configure points-per-spend or per-visit earning rules from the dashboard with no code required
- Set higher earn rates on specific products or categories to drive demand toward your priorities
- Points post in real time from the POS, your online store, and payment links into one balance
Customers redeem at any touchpoint, in store or online
Redemption is where most programs break down, vouchers get mistyped, staff apply the wrong discount, and the drawer never matches at closing. Rewards are redeemed at the checkout that takes the payment, so the discount applies instantly and the redemption is already in the sale record.
- Staff see the customer's redeemable balance at checkout and can apply it in one tap
- Online shoppers and payment-link customers redeem at cart or checkout, no extra steps
- You control the minimum redemption threshold and the points-to-currency conversion rate
One loyalty program across every branch you operate
Nothing loses a regular faster than hearing "your points don't work at this branch." With inyad, all your locations share one loyalty program: a customer who earns points at your downtown store can redeem them at your mall branch, because the balance is stored centrally and visible at every POS.
- Points earned at any branch contribute to one unified customer balance
- Redemption works at every location, the cashier sees the balance instantly on the POS
- Manage earning rules, thresholds, and rewards from a single dashboard for all branches
One loyalty toolkit, no third-party plug-ins needed
Customers join with a phone number and one balance follows them across the POS, online store and every branch.
Loyalty for every type of repeat-visit business
Daily coffees, seasonal shopping, rebooked appointments and everyday top-up trips all earn against one balance.
Hospitality & food
Reward regulars for every coffee or meal and bring them back between peak hours with a visible points balance at the POS.
Retail
Turn seasonal shoppers into year-round loyalists by rewarding spend across your in-store and online channels.
Wellness, beauty & health
Incentivise rebooking and upsells with a points program that rewards every service and product purchase.
Grocery & convenience
Build habitual visits with a points program that rewards the everyday top-up trips that keep customers coming back.
Loyalty works better with the rest of inyad
Loyalty isn't a bolt-on. It runs inside the one inyad platform where your sales, payments, staff, and reporting share a single system.
Customer Directory
Every loyalty member's purchase history and contacts in one place.
Learn morePromotions
Layer one-off offers on top of the points your regulars already earn.
Learn moreGift Cards
Sell gift cards and issue store credit alongside your rewards program.
Learn moreRestaurant POS
Run loyalty natively at every table, counter, and terminal you own.
Learn moreBusinesses that reward more, retain more
Our regulars love watching their points climb after every order, and we've noticed they come back more often just to reach the next reward level.
Setting up was simple and it works across both our branches without any extra configuration. Customers earn at one location and redeem at another without any issues.
Common loyalty program questions
Do my customers need to download a specific mobile app to join and track their points?
Can customers redeem their earned rewards and tier points both in-store and on our e-commerce site?
Can I configure custom point values and distinct promotional rules for separate product lines?
Does the loyalty engine function seamlessly across multiple branch locations and franchises?
Turn one-time buyers into loyal regulars
Built-in points and rewards at the same checkout that takes the payment, with on-site setup and local support.
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